CITEX Exchange Listing FAQs

CITEX Exchange Listing FAQ

  1. Introduction to CITEX

Established in 2018, CITEX Exchange provides a user-friendly platform for managing cryptocurrencies, prioritizing security, convenience, intelligence, and innovation in its services. Offering a range of products including spot trading, mining, investment, incubation, OTC trading, earning opportunities, derivatives, and more.

  1. User Statistics
  • Registered Users: 3 million
  • Daily Active Users: 100,000
  1. Community Engagement
  • Total Community Followers: 400,000
  1. Geographic Reach

Serving users from over 150 countries and regions, including Canada, France, Russia, South Korea, Japan, Singapore, and others.

  1. KYC Requirements

KYC (Know Your Customer) verification is mandatory for MM (Market Maker) accounts. However, there are no KYC requirements or geographical restrictions for users withdrawing less than $5,000 USD or its equivalent in tokens per day.

  1. Token Listing Liquidity Requirements

For listing a token, liquidity provision entails providing $5,000 USDT along with $5,000 worth of tokens in the MM account. Additional conditions include maintaining a spread not exceeding 2%, ensuring a minimum of 25 tiers for pending orders in both buy and sell directions, with a total value of at least $10,000 USD or its equivalent in tokens, and maintaining a daily trading volume of at least $30,000 USD for the token.

  1. Trading Fees and MM Accounts

Trading fees for MM accounts are set at 0.002% for takers and 0.02% for users. Maker and taker fees can be waived for trading pairs involving project tokens with MM accounts. Multiple MM accounts can be set up.

  1. Market-Making Support

CITEX can facilitate market-making support through its partnered MM service providers, with the project responsible for paying a monthly or quarterly fee (approximately $800/month). MM accounts must be funded with the required MM funds.

  1. Listing Requirements

Projects seeking listing are subject to minimal restrictions, barring those related to politics, gambling, or scams. Concrete requirements such as community size, number of holders, or smart contract audits are not mandated.

  1. Supported Tokens and Listing Process

CITEX supports tokens on various chains including BEP, ETH, TRON, Polygon, SOL, and others. The listing process typically takes around 1-2 days after payment completion, depending on the submission of listing information by the project and MM setup progress.

  1. Conditions and Fees for Own Blockchain Coins

For projects based on their own public chain, please refer to our listing fee report for specific conditions and pricing.

  1. IEO Service Availability

Yes, we offer Launchpad event services, akin to an Initial Exchange Offering (IEO).

  1. Marketing Services Description

Details regarding marketing services included in our listing packages can be found in our listing service package. Additionally, we can provide supplementary marketing services tailored to your requirements.

  1. Listing Process Steps and Private Arrangements

Upon agreement from the project, the listing process proceeds as follows: collecting project information, submitting it for review, passing the review, preparing the contract, completing payment, setting up trading pairs and MM accounts, and finally listing. We can arrange a listing agreement with an individual representing the project if the client lacks a registered company.

  1. Pre-Trading Orders from MM Accounts

No, placing orders from MM accounts in advance before the official start of trading is not possible.

  1. Availability of API Trading Post-Listing

Yes, trading via API will be available from the very beginning after listing.

  1. Withdrawal Limits and Restrictions

There is no specific limit for token withdrawals; however, users must adhere to regular minimum withdrawal amounts and associated withdrawal handling fees. More details can be found in the currency withdrawal section. MM accounts must retain funds; withdrawal of all funds from an MM account may trigger delisting of the trading pair due to liquidity concerns.

  1. Registration of MM Accounts

MM accounts can be registered under both individuals and companies.

  1. Listing and Launchpad Process Overview

Listing Process:

  1. Signing the listing agreement
  2. Transfer of the listing fee
  3. Completion of the listing form
  4. Publicizing the launch announcement through various channels; organizing airdrop events or AMAs if necessary
  5. Project team connecting token wallets and configuring trading pairs via API
  6. Opening the trading pair

Launchpad Process:

  1. Signing the agreement
  2. Transfer of the Launchpad fee
  3. Completion of the listing form
  4. Opening the Launchpad and publicizing the announcement; conducting promotional events
  5. Preparation of open pairs, announcements, marketing, and other activities
  6. Publicizing the launch announcement through various channels; organizing airdrop events or AMAs if necessary
  7. Project team connecting token wallets and configuring trading pairs via API
  8. Opening the trading pair

  1. Liquidity API Setup Process for Market Makers

For projects managing their own market making:

(1) Self-Provided Liquidity:

  1. Create a MM account and undergo KYC verification.
  2. Ensure completion of the deposit of USDT and token market making funds at least 24 hours prior to the trading pair’s opening.
  3. Connect to the liquidity API documentation.

API Documentation: Link to API Documentation

(2) Third-Party Liquidity Provision:

  1. Create a MM account and undergo KYC verification.
  2. Navigate to the MM account web page, then to Personal Center > API Management, and create an API. Send the API KEY and secret KEY via private messages to the designated contact person.
  3. Complete the deposit of USDT and token market making funds at least 24 hours before the trading pair’s opening. Connect to the liquidity API documentation for further instructions.